Register

Valued customer,
We do appreciate your decision to register on our website. You have indicated to do so in the capacity of a private person (consumer). As you have noticed we make a distinction between a private person and a company. We do this for a reason.

With regards to legislation concerning "returning unwanted goods", European law differentiates between consumers and companies. The rules regarding  "returning unwanted goods" are such, that bounded by various restrictions, consumers have the right to return goods within a certain period.

Due to the nature of the goods we offer, we cannot provide you the possibility to return goods other than for service or warranty reasons. If you decide to buy products from us in the capacity of a private person, we hereby ask you to resign from claiming the right to return unwanted goods.  In doing so warranty conditions of course will remain unaltered.
For more information on this subject, please refer to our “terms & conditions”

With kind regards,

The Helios Team

We require pro audio resellers to comply with the following description:

• The main activity of your company is reselling professional audio equipment to end-users. This is reflected by your chamber of commerce registration.
• Your company has a physical showroom in which products can be demonstrated.
• Your showroom can be visited by clients during week days.
• Staff is available for clients to contact you by phone and email during week days.
• Your company has a representative website at its disposal that reflects the products you offer.

If you cannot comply with the description above, we gladly welcome you on our end-user website www.helios-online.nl

Do you comply with the description above?